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Air Safety, Health & Security (ASHS) Team

What Does This Team Do?


Specific Duties & Responsibilities:


  • Acts in an advisory role to the LEC Officers on safety matters

  • Studies local air safety and health problems and prepares recommendations to be presented to the LEC Officers for consideration

  • Reviews material, handles correspondence, and keeps the local members well informed of current safety developments. 

  • Attends management monthly meetings and debriefings when safety related issues are discussed.

Why Would I Contact This Team?


The ASHS Team is available to help you with:


  • Concerns or reports of safety, health, or security hazards onboard the aircraft and in other work locations.

  • Obtaining resources and information from the AFA International Air Safety, Health, & Security Department.

  • Questions about completing the WBAT form.


Who Do I Contact?


For assistance, contact any member of the ASHS Team

ASHS Email Address:

Committee Member

Kerri Chow

(808) 219- 5615

Committee Member

Chasity Toledo

Committee Member

Ryan Sanico

Committee Member

Geoffrey Alexander

Committee Member

Linda Edwards


Committee Member

Tyler Nakasone


Committee Member

 Nicola Koyama


Tools & Resources


Active shooter scenarios have unfortunately become a tragic reality in our everyday world. As we continue to remember those who have fallen victim to such heinous events we must also look forward and consider how we can prepare should we be faced with such a situation


As flight attendants we are in different cities and countries on a daily basis.


That fact alone makes it more likely you will be put in a high risk situation. It may not be pleasant to think about but it is far better to BE AWARE! Make it a habit to HAVE A PLAN everywhere and anywhere you go! 


The following video provided by our friends at the Department of Homeland Security and the Transportation Security Administration helps with tips in creating just such a plan. 


Be Safe and Safe Flying, 


Your Air Safety, Health and Security Committee


Air Safety, Health and Security (ASHS)

Air Safety, Health and Security (ASHS)
Employee Assistance Program (EAP)

Employee Assistance Program (EAP)

Employee Assistance Program (EAP) Team

What Does This Team Do?


The EAP is a support service provided by Flight Attendants for Flight Attendants, their families, and partners.  EAP peer representatives are trained to provide three distinct, but interrelated, service that include assessment, support, and referral services, professional standards, and critical incident response.


Specific Duties & Responsibilities:


Assessment, Support, and Referral Services


  • Assist members in identifying and developing an action plan to address personal and work-related concerns.

  • Provide support to a troubled Flight Attendant (TFA) during the problem resolution process.

  • When professional services or resources are required, identify an appropriate referral/s and facilitates the TFA’s successful linkage to it Professional Standards.

  • Offer a range of conflict resolution strategies, skills, and support to help co-workers resolve disputes among themselves without the need of management intervention Critical Incident Response.

  • Offer and/or coordinate a range of critical incident stress management services to promote and accelerate recovery in the aftermath of traumatic and/or critical incidents, both on and off the job.

Why Would I Contact This Team?

The EAP and Professional Standards Team is available to help you with:

  • Personal and work problems

  • Support after a critical incident

  • Assistance in conflict situations with coworkers (Flight Attendants, Pilots and Customer Service Agents)

Who Do I Contact?


For assistance, contact any member of the EAP Team:

Team Leader

Kahea Ching


The Council 43 EAP volunteers; please call anyone of us:

Kahea Ching, 203.9512

Kawehi Apo, 222.2462

Namahana Lota, 778.8484

Christina Olive, 443.1754

Jackie Ohai, 728.5848

Carol Koko`o, 386.1433

Malia Kerr, 634.3499

Patrick Smith, 479.3311

Ka`ula Kamahele, 778.7492

Lia Wolfe, 223.7941

Zelda Alimoot, 783.9539

Rumar Arzadon - 824-6110
Ed Barcelona - 224-6320

Uta McLin - 228-0606
Rex Shinmon - 225-0500

Japanese Language

Yuka Uchida, 343.9386

Mika Inaba, 268.2855

Korean Language

Min Kwon Nappi, 782.6858

French Language

Valerie Brashears, 783.9075

Samoan Language

Uta McLinn, 228.0606

Membership & Benefits

Membership & Benefits

Membership & Benefits Team

What Does This Team Do?

Specific Duties & Responsibilities:

  • Acts in an advisory role to the LEC and MEC Officers on membership and benefit matters.

  • Works with the AFA-CWA International Membership Office to ensure that Membership Applications, dues check-off and other paperwork is filed correctly.

  • Assists with outstanding dues and Flight Attendant standing.

  • Works with Human Resources for benefit issues including FMLA, OCC, leaves, medical and dental insurance and retirement issues.

Why Would I Contact This Team?

The Membership and Benefits Team is available to help you with:


  • Bringing your dues status to good standing by addressing any delinquencies your account may have.

  • Assisting with your change of address and dues payment on-line.


  • Working with Human Resources to resolve any questions regarding your benefits.

  • Informing and educating you with planning for maternity leave.

  • Retirement planning with the company.

Who Do I Contact?

For assistance, please contact any of our Team Leaders or Team members:

Membership: Kerri Chow, LEC Secretary


Namahana Lota, Committee Member


Benefits - Carisa Ochoco



1.  I have a question about paying my dues.  Who should I contact? 

The AFA-CWA has a Membership page with valuable information as well as their contact information.


You are also welcome to contact our Membership and Benefits Team especially since the International office is located in Washington D.C. and there is a 5 or 6 hour time difference.  Simply call 844.4HALAFA and follow the prompts to reach one of our volunteers at extension 9.


2.  When are my dues deducted and how much are dues?

Dues are deducted once per month on the 7th of the month for that month’s dues. 

Example:  Your dues deduction on January 7th represents January dues regardless of what pay period your check covers.


3. My dues are payroll deducted. Why am I getting a bill?

If you have payroll deduction and you do not receive a paycheck then dues cannot be deducted.  Contrary to popular belief, AFA does not deduct your dues, Hawaiian Airlines deducts them from your pay.  Please review the Leave of Absence policy to determine what your dues obligation is while on a leave of absence.


4.  I am on a medical leave of absence. Do I owe dues?

In accordance with the AFA-CWA Constitution & Bylaws, every member owes dues for the first 3 months of their leave AFTER their compensation from the carrier ends (except Military leave and Involuntary furlough). 


Article XI A.6."Payment of dues shall be required of all members that are on active status during a month or any portion thereof. After the first ninety (90) days of removal from service and no longer receiving compensation through a carrier for disability leave, payment of dues shall not be required."


Example of the 90-day leave obligation:


Your leave begins on November 1. You would owe dues for November, December and January. If dues are payroll deducted for any of these months, it will be applied to this 90-day leave obligation.


The AFA Membership Services Department receives this information from your local council. The AFA-CWA database is coded so you are only billed for these 3 months and then the billing stops.


5. Can you deduct the past due amount from my paycheck? 

The simple answer is no. Keep in mind that AFA does not deduct your dues; Hawaiian Airlines deducts your dues. They then send the money and dues information to AFA for processing.  The Contract states that only the current month's dues will be deducted.  The payroll department should NOT deduct past due amounts from your paycheck.


6.  I am returning to work after being on maternity leave and would like to restart my automatic payroll deductions for dues, who do I contact?

Please email and state your name, employee number, when you will be returning to work and/or the date you would like to begin payroll deductions.


7.  Why am I being billed for Dues? I thought my dues were automatically deducted from my paycheck. 

If you are signed up for automatic payroll deduction (Dues Check-Off  form; a.k.a. DCO) AND dues were not deducted from your paycheck, you will receive a bill in the mail.


8.  How does the company work with the AFA to process my dues?

Each month, Hawaiian Airlines deducts dues from your paycheck.  After the deduction is made, the dues money, along with a file of each member who had dues deducted, is sent to AFA. 


The AFA processes this file in their database. If your name is not on the file that the company has sent having dues deducted, the International system will invoice you for that month.


9.  I have never enrolled in automatic payroll deductions of my Union dues, how would I initiate automatic deductions?  

You would first have to sign a Dues Check Off Form (DCO) and submit it to our Membership Services Office. You will also have to email HRHelpdesk@Hawaiianair.comand state your name, employee number, and that you would like to initiate automatic payroll deduction if your Union dues.  Once Membership Services receives your signed form, they will enter you into the database for automatic deductions and you should begin automatic deductions with the next pay period.




1.  What rights do I have as a AFA Member during my probationary period?  

Except for disciplinary grievances, the bulk of the CBA applies to you as a Member during your probation. Once you pass your 180 days of probation, you will retain the full rights including disciplinary (grievance) representation.  


In order to calculate when you are off probation, add 180 days to your IOE date.  You officially pass your probation on your 181st day following your IOE date.


2.  As a new Flight Attendant, when do I pay dues? 

Per the AFA-CWA Constitution & Bylaws, amended April 11, 2018, "A Flight Attendant shall be eligible to become an active member following four full calendar months of service as a Flight Attendant following the completion of training.  An active member in good standing shall be entitled to all the rights and privileges of the Union, including the right to vote and hold elected and appointed office."

Your $50/month dues are collected after you complete 4 calendar months. You will have completed a Dues Check-off Form during your Union presentation; dues are automatically deducted every month from your paycheck on the 7th of the month.




Q:  When does is the AFA supplemental insurance open enrollment?

National Group Protection (NGP) is a company that identifies insurance plans for the AFA. They search for and negotiate the best service and most reasonably-priced plans for us.


Supplemental insurance is an option for you and you are not required to sign up for any of their plans.


However, if you are interested in purchasing supplemental benefits, the open enrollment period is held once a year.  If you are not able to buy a plan during that period that their representatives are available, then you will have to wait until their next annual visit.


This year, we were fortunate to piggy-back on another group’s open enrollment.   Since the NGP representatives were in Hawaii, they offered a second round of open enrollment.  This was a unique opportunity for those in our membership who missed the regularly scheduled annual enrollment.  Almost half of our Flight Attendants have at least one (1) supplemental plan through NGP.


See link in the tools and resources section above for NGP website link.

Reserve Liaisons

Reserve Liason

Scheduling Clarifications (SCR) & Grievance Team

What Does This Team Do?


Specific Duties & Responsibilities:

  • Acts in an advisory role to the LEC and MEC Officers on Reserve Matters

  • Helps to educate the Reserve Flight Attendant group about our Contract

  • Relays the current and correct information about Reserves’ rights and work rules

  • Answers any questions that a Reserve Flight Attendant may have about pay, bidding, legal rest

  • Is the first point of contact for Reserve questions, concerns and issues

Why Would I Contact This Team?

The Reserve Liaison Team is available to help you with:

  • How to read and understand sections of the Contract

  • Getting accurate information for policies and procedures as they apply to the Reserve Group

Who Do I Contact?

For assistance, contact any of your Reserve Liaison Team Leaders.  

Email Address:

SCR & Grievance

SCR & Grievance

Scheduling Clarifications (SCR) & Grievance Team

What Does This Team Do?


Specific Duties & Responsibilities:

The Grievance Committee's primary responsibilities are to represent all Flight Attendants against arbitrary and unjust non-disciplinary action and to uphold and protect the collective bargaining agreement.


  • Screen scheduling clarification forms for potential violations of the Collective Bargaining Agreement.

  • Represent and assist Flight Attendants in contractual non-disciplinary violations and seek a remedy.

  • Submit grievances and represent in hearings on behalf of Flight Attendants who have non-disciplinary contractual violation(s).

  • Submit unresolved grievances on to SBA once all options at the LEC level are seen to fruition. 


Why Would I Fill Out A Scheduling Clarification Form?

If you suspect that you have been scheduled improperly, awarded a trip erroneously, or paid incorrectly, please file a scheduling clarification form.  Our Team will review the company's response and help you once the company responds to your inquiry.


How Do I File A Scheduling Clarification form?

Scheduling Clarification Form

Grievance time limits as per 23.C.1.

Any Flight Attendant or group of Flight Attendants who has a grievance concerning any action of the Company affecting such Flight Attendant(s), except matters involving individual discipline or discharge, shall have such grievance handled in accordance with the following procedures provided such grievance is filed within sixty (60) days after the Flight Attendant(s) knew or reasonably would have knowledge of the facts upon which the grievance is based.


For further assistance, contact the SCR and Grievance Committee via the committee email address.  


Grievance Committee Email Address:

SCR/Grievance Committee Members

Kahea Ching, LEC 43 Vice President

Brent Bargamento

Chasity Theno

Keahi Chun

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